TMB Tax and Financial Services

Refund and Returns Policy

Overview

Refund policy only applicable to The Bankable CEO™ Merchandise products (not tax, accounting/bookkeeping, or loan packaging services).

Please be advised that we use Printify to create and ship The Bankable CEO™ products.  Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered a wrong size, color, or simply don’t like the product.

If there is a problem with an order

In case there is a problem with an order and/or the received products, please get in touch with us within 15 days of product delivery. Printify offers a free replacement or a refund (to your Printify balance) in cases of a damaged product or a manufacturing error; however, we will need to initiate this process for you.  

Please note: If the order shipping details were incorrect, or if you ordered the wrong size or color, we will not be held responsible and will not offer replacements or refunds.